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Soumen Das

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For the last few decades, organizations across the industries went through a digital transformation and all business processes have been automated and now run by software applications. All of these software applications are controlled, managed and operated by humans.

In the age of AI and IoT, industries are going to see another digital transformation in which Robots will be introduced to run, operate and manage the software systems. Humans will no longer be available to perform repetitive and monotonous tasks such as data entry. This transformation has already been started and ‘robotic process automation’ is proof of that. This digital transformation is called hyper-automation where AI and IoT will be major technologies and will play the lead role.

 

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